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Privacy Policy

Last updated: March 10, 2025

This Privacy Policy explains how The Man Who Leads and Chris Muglia Coaching collect, use, disclose, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for your personal data is:

The Man Who Leads / Chris Muglia Coaching

Website: https://themanwholeads.com/

Email: support@themanwholeads.com

2. What Personal Data We Collect

We collect the following types of personal data:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • IP address and device information
  • Website usage data and analytics
  • Communication preferences
3. How We Use Your Data

We process your data for the following purposes:

  • To provide and improve our coaching services
  • To communicate with you regarding services, updates, and offers
  • To process payments and manage transactions
  • To analyze website performance and user behavior
  • To comply with legal obligations
4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Your consent (e.g., when subscribing to our emails)
  • Performance of a contract (e.g., coaching services)
  • Legal obligations (e.g., tax and compliance requirements)
  • Legitimate interests (e.g., website analytics, service improvement)
5. SMS Privacy Policy

We may collect and use your phone number for SMS communication. By opting in to receive SMS messages from us, you agree to the following:

  • We collect your phone number when you voluntarily provide it for SMS updates.
  • We use SMS to provide appointment scheduling, service updates, and important notifications.
  • Your data is securely stored and protected from unauthorized access.
  • We retain your phone number only while you are subscribed to our SMS service.
  • You may request deletion of your phone number from our records at any time.
  • MESSAGE AND DATA RATES MAY APPLY.
  • Your mobile carrier may charge fees for sending or receiving SMS messages.
  • Message frequency varies based on your interactions with our service.
  • To stop receiving SMS messages, reply STOP or CANCEL.
  • For assistance, reply HELP or contact support@themanwholeads.com.
  • We do not share, sell, or rent your phone number to third parties for marketing purposes.
  • Once you unsubscribe, you will receive a confirmation message, and your number will be removed from our list within 24 hours.
6. Data Sharing and Third Parties

We do not sell your personal data. However, we may share data with trusted service providers, including:

  • Payment processors (e.g., Stripe, PayPal)
  • Email marketing platforms (e.g., Mailchimp, ConvertKit)
  • Cloud storage and CRM providers
  • Analytics tools (e.g., Google Analytics)
7. Data Retention

We retain your personal data only as long as necessary to fulfill our legal and operational obligations. Data will be deleted or anonymized when no longer needed.

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion of your data (right to be forgotten)
  • Restrict or object to data processing
  • Withdraw consent at any time
  • Request data portability
  • File a complaint with a data protection authority
9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Email: support@themanwholeads.com

Website: https://themanwholeads.com/